Learning Experience & Ops Lead

Our client is a pioneering private sector disruptive (Private Sector) education and training organisation whose vision and mission is focused on empowering industry professionals through skills training and learning. With their focus being skills for the future they facilitate in creating industry professionals of global standards. Job Summary: Our client seeks an organised and compassionate Learning Experience Lead. This role is perfect for someone who is experienced in training or working with young people, has led or managed programmes before, and is excited to run high-quality learning operations ABOUT THE ROLE In this role, you will work on operationalising learning products and ensuring students have a great experience. You will manage all aspects of learning operations and student experience, managing resources, scheduling, feedback collection, and more. You will work with the Facilitation Manager and Facilitation team to ensure the highest quality product delivery. WHAT YOU NEED Experience: Min. 3–5 years of experience in product or programme management, operations, training, or facilitation. Proven experience leading or managing programmes is key. Education: A Bachelor’s degree. Stakeholder Management: Demonstrated experience working with and managing students or other core stakeholders. Systems & Startup Exposure: Familiarity with Learning Management Systems (LMS) is beneficial. Prior experience working in a start-up environment is a big plus. Key Traits: Exceptionally organised, compassionate, and driven by a desire to see young people succeed.